Thank you for choosing our service. We strive to provide the best experience possible.
Please review our refund policy below:
Refunds for Credits: If you are dissatisfied with our service, you may request a refund of your credits. Refund requests must be made within 15 days of the initial credit purchase. To request a refund, please contact our support team with your account details and reason for dissatisfaction.
Chargebacks: By making a payment, you confirm that you will not request a chargeback for the funds added to your account. Any attempt to initiate a chargeback will be considered a breach of our policy and may result in the suspension or termination of your account.
Refund Process: Refunds will be processed to the original payment method used for the purchase, where possible. In cases where this is not feasible, refunds will be issued as account credits or by other means at our discretion.
Non-Refundable Situations: Refund requests will not be entertained if they are made outside the 15-day period or if the dissatisfaction is due to factors outside of our control.
For any questions or to initiate a refund request, please contact our Customer Support team. We appreciate your understanding and cooperation.
